An automated tracking email will be sent to the email address submitted with the order once your item ships. Please note, items may ship from different warehouses. Items ordered together are not always shipped together and may arrive at different tim
We can't guarantee that all items in your order will ship at the same time. In fact, it's more likely that the items in your order will ship at different times. We'll get your entire order out as quickly as possible, and you'll receive a shipping con
We are proud to ship worldwide! Please note shipping times and additional information below. CANADA & EUROPE: 4-15 business days Customers will be held liable for any local customs or duties that may occur. REST OF WORLD: Standard shipping deliveries
Thank you for confirming that information. We are so sorry to hear this and we want to make this right. Please send an email to [email protected] and describe what happened. Please note that you will need the order number and email address associa
If the tracking information shows that the package was delivered, but you are unable to locate the package within 48 hours of the Delivered timestamp, we suggest to check the following:. If you are still unable to locate your package after 48 hours a
Sometimes an order will ship and the tracking shows that the order is stuck in a pending or "pre-shipment" status. Unfortunately, this happens from time to time due to carriers missing a scan. If you have been waiting for your shipment for over 10 bu
*Please note that although we try our best to accommodate order changes and cancellations, we can not guarantee them. Our team will do their best to honor the request, but once an order has processed and shipped, we can no longer make changes. Please