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Pre-Orders & Back-Orders

Will I be charged for the order at check out or when it ships?

All orders placed on our website, included pre-orders and back-orders, will be charged at time of purchase. This is for security purposes, as we do not store credit card information. The pre-ordered/back-ordered item(s) will ship out during the estim

Can I cancel my pre-order?

You may request to change or cancel your order. If your order is successfully canceled, you will receive a cancellation confirmation email. We'll issue your refund right away, but it may take 10 - 12 business days to reflect on your statements. Unfor

When will my order be shipped?

We update shipping times regularly on the product page for all pre-orders and back-orders. If your order processing you will receive an email notification as soon as it's dispatched and on the way to you. You may reach out to us here with any questio