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Return Policy

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We are sorry for any inconvenience caused by receiving a damaged or incorrect item. Depending on your preference, we can offer you a partial refund or send a replacement for the item. Please reach out to our customer service to report the issue and let us know how you would like to proceed.

We are sorry for any inconvenience caused by receiving a damaged or incorrect item. Depending on your preference, we can offer you a partial refund or send a replacement for the item. Please reach out to our customer service to report the issue and l

What should I do if I received a damaged or incorrect item?

How do I track my shipment?

If I order multpile items, will they ship at the same time?

Do you ship internationally?

I received a defective item. What can be done about this?

Tracking shows 'Delivered' but I did not receive my order.

Tracking shows no activity or movement

How do I change or cancel my order?

Orders, Shipping & Delivery

What is your return policy?

Do you offer warranty on your products?

Returns, Exchanges, Warranty

Will I be charged for the order at check out or when it ships?

Can I cancel my pre-order?

When will my order be shipped?

Pre-Orders & Back-Orders

Do you offer any promo codes?

Discounts and Promotional Codes

How can I care for my products?

Where are the products manufactured?

General Product Information & Care

Can I change the shipping address after placing an order?

How can I receive a tracking number for my order?

What should I do if I haven't received my order or it's late?

What should I do if I received a damaged or incorrect item?Updated a year ago