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Return Policy

Shipping & Delivery 

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Ludist

<p id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;">If you&apos;re not happy with your Ludist purchase, returns are easy and no questions asked. Just contact us at hello@meetludist.com, or <a href="https://ludist.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">click here</a> and we&apos;ll help you sort it out.<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;">Please note that you will need the email address associated with the order and the order number to initiate a return.&#xA0;<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;">*If you do not have this information, please reach out to us <a href="https://ludist.gorgias.help/en-US" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important; -webkit-user-select: auto;" target="_blank">here</a> and be sure to provide the &#xA0;name and shipping address associated with your order along the item(s) you&apos;d like to return.

If you're not happy with your Ludist purchase, returns are easy and no questions asked. Just contact us at hello@meetludist.com, or click here and we'll help you sort it out. Please note that you will need the email address associated with the order

What is your return policy?

Returns, Exchanges, Warranty

How do I track my shipment?

If I order multpile items, will they ship at the same time?

Do you ship internationally?

I received a defective item. What can be done about this?

Tracking shows 'Delivered' but I did not receive my order.

Tracking shows no activity or movement

How do I change or cancel my order?

Orders, Shipping & Delivery

Do you offer warranty on your products?

Will I be charged for the order at check out or when it ships?

Can I cancel my pre-order?

When will my order be shipped?

Pre-Orders & Back-Orders

Do you offer any promo codes?

Discounts and Promotional Codes

How can I care for my products?

Where are the products manufactured?

General Product Information & Care

Can I change the shipping address after placing an order?

What should I do if I received a damaged or incorrect item?

How can I receive a tracking number for my order?

What should I do if I haven't received my order or it's late?

What is your return policy?Updated 5 months ago