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Return Policy

Shipping & Delivery 

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Ludist

Once an order is processed or shipped from our warehouse, we are unable to change the shipping address. However, you can refuse the package upon delivery. Once it&apos;s confirmed that the package is being returned, contact us to arrange for an updated order to be sent to the correct address. Please make sure to double-check your shipping address when placing future orders.

Once an order is processed or shipped from our warehouse, we are unable to change the shipping address. However, you can refuse the package upon delivery. Once it's confirmed that the package is being returned, contact us to arrange for an updated or

Can I change the shipping address after placing an order?

How do I track my shipment?

If I order multpile items, will they ship at the same time?

Do you ship internationally?

I received a defective item. What can be done about this?

Tracking shows 'Delivered' but I did not receive my order.

Tracking shows no activity or movement

How do I change or cancel my order?

Orders, Shipping & Delivery

What is your return policy?

Do you offer warranty on your products?

Returns, Exchanges, Warranty

Will I be charged for the order at check out or when it ships?

Can I cancel my pre-order?

When will my order be shipped?

Pre-Orders & Back-Orders

Do you offer any promo codes?

Discounts and Promotional Codes

How can I care for my products?

Where are the products manufactured?

General Product Information & Care

What should I do if I received a damaged or incorrect item?

How can I receive a tracking number for my order?

What should I do if I haven't received my order or it's late?

Can I change the shipping address after placing an order?Updated a year ago