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Can I change the shipping address after placing an order?
Once an order is processed or shipped from our warehouse, we are unable to change the shipping address. However, you can refuse the package upon delivery. Once it's confirmed that the package is being returned, contact us to arrange for an updated or
What should I do if I received a damaged or incorrect item?
We are sorry for any inconvenience caused by receiving a damaged or incorrect item. Depending on your preference, we can offer you a partial refund or send a replacement for the item. Please reach out to our customer service to report the issue and l
How can I receive a tracking number for my order?
Your tracking number should be included in the confirmation email you receive once your order is shipped. If you can't find it, please contact our customer service with your order details, and we can provide the tracking number for you.
What should I do if I haven't received my order or it's late?
If your order delivery is delayed or it hasn't arrived, please check your tracking information for updates. If the package is marked as delivered but you haven't received it, consider checking surrounding areas or with neighbors to see if the package
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